Shipping Details

Processing

• Orders are usually prepared within 1 business day.
• Orders placed on Friday or Saturday are usually processed on Sunday.
• Orders are dispatched from our warehouse in Jeddah, Saudi Arabia.

Saudi Delivery

• A valid Saudi National Address short code is required at checkout for deliveries within Saudi Arabia.
• Missing or incorrect National Address details may delay dispatch or delivery.
• Delivery timing varies by city, address, order cutoff time, and courier. Major cities may arrive in 1-2 business days after dispatch, while other areas may take longer.

International Delivery

• International orders usually take 5-12 business days after dispatch, depending on the destination country.
• Customs clearance and border processing may add extra time.

Tracking

• Once your order is dispatched, we will send a tracking number by email and, where available, WhatsApp.

Shipping options, estimated delivery timing, and charges are shown at checkout. See our full shipping policy for complete details.